FAQs

Q: What is your return policy?
A: We accept returns within 14 days of purchase for a full refund or exchange. Please make sure the items are in their original condition and packaging.

Q: Do you offer framing?
A: No, we currently do not offer framing.

Q: Do you ship internationally?
A: Yes, we offer international shipping at an additional cost. Please contact us for a shipping quote.

Q: Can I request a custom painting?
A: Yes, we offer custom painting services. Please contact us with your request and we will provide you with a quote.

Q: What forms of payment do you accept?
A: We accept Visa, Mastercard, and Paypal.

Q: How can I contact you with any other questions?
A: You can contact us through our website, by email at  contact@phuongninjin.com . We will be happy to assist you with any questions or concerns you may have.

Bear Bag! Coming to KickStarter soon

Bear Wallet will also be available

Follow the project on Kickstarter