FAQs

Q: What is your return policy?
A: We accept returns within 14 days of purchase for a full refund or exchange. Please make sure the items are in their original condition and packaging.

Q: Do you offer framing?
A: No, we currently do not offer framing.

Q: Do you ship internationally?
A: Yes, we offer international shipping at an additional cost. Please contact us for a shipping quote.

Q: Can I request a custom painting?
A: Yes, we offer custom painting services. Please contact us with your request and we will provide you with a quote.

Q: What forms of payment do you accept?
A: We accept Visa, Mastercard, and Paypal.

Q: How can I contact you with any other questions?
A: You can contact us through our website, by email at  contact@phuongninjin.com . We will be happy to assist you with any questions or concerns you may have.

Bear Bag! Now on Kickstarter!

Bear Wallet also available

Pledge now on Kickstarter!